Organizations can have many types of workflows for business processes, which can include site inspections, land-use planning, document management and approvals, mobile apps, and fully automated workflows. The data editing scenario above is just one type of workflow. For example, the work can be performed in the field in a mobile app, the data editing can be performed in ArcGIS Pro, and QC can be performed in the Workflow Manager web app. Workflow Manager can also be flexible in how it manages where the workflow occurs and can seamlessly handle all interaction points. Workflow Manager can then extend this type of workflow by sending email notifications at key points of the workflow, managing and cleaning up spatial data versions, running geoprocessing tools to assist in initial site selection, and so on.
Steps can perform various tasks, such as opening a specific map for a GIS specialist or prompting a QC specialist to answer a question to route the job in different directions.
Jobs can be associated with spatial data and can be assigned to multiple members of the organization. The steps to complete the data editing task in this scenario are called a workflow, and one instance of a workflow at a location is called a job. This use case illustrates the basic functionality of Workflow Manager. Their work is then validated by a quality control (QC) specialist, and if there are any issues, it's sent back to the GIS specialist. A GIS specialist updates a map based on the captured information. An example use case is an editor updating spatial or attribute information for a location. The most common workflow that Workflow Manager supports is a basic data editing workflow. It drives improvements in production efficiency by maintaining standardized, centralized, and repeatable workflows across your organization to reduce errors and inefficiencies and save time. It optimizes GIS operations by providing real-time tools for managing people, processes, and products required to complete work. ArcGIS Workflow Manager is a scalable enterprise workflow management system that automates and simplifies many aspects of performing and managing GIS and non-GIS work in an organization.
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